After many years of automotive experience both in the US and Italy, we
opened Total Car Care in 1990. We are an independent facility. We are
dedicated to providing the highest level of vehicle care and customer
service available. We maintain a friendly, fair and creative work
environment which respects diversity, new ideas, and attention to detail.
Our customers are intelligent people who want to make informed decisions
regarding their vehicle repairs and maintenance. It is our mission to
educate our customers about the condition of their vehicles and advise them
on repairs required and maintenance recommended for safe and continued
operation of their vehicles.
We operate in an environmentally responsible fashion so that we have a
lower impact on the earth, while performing repairs that also help you
manage your vehicles effect on air and water quality.
We enable the customer to view photos on email or through our "Show and
Tell" program so that they can easily see the problems we find on their
vehicle. We believe in delivering quality. We guarantee our services and
every car we sell has a warranty. We are ASE certified and a member of the
BBB with no history of complaints. We are car enthusiasts and also service
vintage and collector cars.
"Yesterday, I had needed a necessary repair done on short notice and these guys not only did it but performed the repair by the deadline that I needed the car back and at a lower price than I expected.
I've now used them four times in about the last four years and have been more than satisfied each time.Yesterday was the first time that they ever recommended additional work on my 11-year-old Chevy and it was items that I already knew that had to be addressed in the near future.
Every time I walk in there, even if its been a year since they last saw me, Rino remembers and greets me by my name. They know customer service. I've been to a lot of repair shops over the years, some good, some bad and some horrible and Total Car Care is head and shoulder above them all.
I know that there is another review here that is negative, but I just cannot see it from these guys. I highly recommend them to everyone I know whose car warranty has expired. I feel so strongly about them that if anyone wants a personal recommendation, they can email me at varsitysg (at) gmail (dot) com and I will be glad to speak with them. Oh yeah, they also get an A+ rating from the BBB. Look it up."
"This small auto repair shop may be the best in Westchester. The owners work in the shop and give top-notch customer service and make it apparent that they're not taking you for a ride. The work on all foreign cars and for all those European car owners whose manufacturer auto shop charges prices that rival the US debt just because they can - this place doesn't. I highly recommend these guys."
-A Google User
"Total Car Care is located right across the street from Fleetwood train station, a definite score if you commute into Manhattan. They open early, so you can drop off your car before getting on the train. The service is great, and you're treated like family here. If you don't want to take a day off and go to the dealer, I'd definitely recommend bringing your car here."